Responsible Gambling at Pokies9AUS

Our Commitment to Responsible Play

At Pokies9AUS, we are committed to providing a safe, fair, and responsible online gaming environment for Australian players. Gambling should be a form of entertainment — not a way to make money or solve financial problems.

We actively promote responsible gambling practices and provide tools to help players stay in control of their gaming activity at all times.

Player Protection & Account Controls

To help you manage your play responsibly, Pokies9AUS offers a range of player protection tools, including:

• ✔ Deposit limits (daily or weekly)
• ✔ Temporary cooling-off periods
• ✔ Permanent or time-based self-exclusion
• ✔ Account restrictions upon request

To activate any of these tools, simply contact our Live Chat Support. Our team is available 24/7 and will assist confidentially.

Recognising Problem Gambling

Gambling problems can develop gradually. Some common warning signs include:

• ❗ Gambling more than you can afford to lose
• ❗ Chasing losses after a losing session
• ❗ Gambling to escape stress, anxiety, or boredom
• ❗ Hiding gambling activity from friends or family
• ❗ Feeling guilt, frustration, or loss of control

If you recognise any of these signs, we strongly encourage you to pause your play and seek support.

Support & Help Services

If gambling is affecting you or someone you care about, free and confidential support is available:

• Gambling Help Australia – 24/7 Support
  Website: gamblinghelponline.org.au
  Phone: 1800 858 858
• Pokies9AUS Support
  Contact our Live Chat Support to discuss account controls or self-exclusion.

Age Restriction

Pokies9AUS is strictly for players aged 18 years and over. We do not permit underage gambling and take reasonable steps to verify player age.